Case Study: Flexible Home Loan Solution for a Growing Family in Redcliffe, Queensland
Mortar Finance recently assisted a couple in Redcliffe in securing a tailored home loan solution that aligned with both their current financial situation and their future plans. With a growing family and evolving income structure, the clients required a lending strategy that balanced flexibility, affordability, and long-term financial efficiency.
The clients were seeking funding of approximately $1,000,000 to purchase a new owner-occupied home in Queensland. Their priorities extended beyond simply securing finance, they wanted a competitive interest rate, the ability to make additional repayments, and access to features such as an offset account and redraw facility to optimise cash flow.
One of the key complexities in this scenario was the couple’s income structure. The female applicant was on maternity leave at the time of application, while the male applicant’s income included earnings above his base salary through bonuses and commissions. These factors can often create challenges with traditional lenders, as not all institutions recognise return-to-work income or variable earnings at full value.
In addition, the clients valued accessibility and preferred a lender with a physical branch presence, providing reassurance and convenience for ongoing support.
Several challenges needed to be addressed to secure an optimal outcome:
Mortar Finance began by conducting a detailed assessment of the clients’ financial position and future income trajectory. Rather than taking a one-size-fits-all approach, the team strategically shortlisted lenders known for their flexibility in assessing complex income scenarios.
Three lenders were presented to the clients, each offering competitive interest rates and, importantly, policies that allowed:
After comparing options, a lender was selected that not only met these criteria but also provided the features the clients valued most, including an offset account, redraw facility, and accessible branch network.
The recommended structure was a variable rate home loan, giving the clients the flexibility to make additional repayments as their income increased. This was particularly important given the anticipated return to dual full-time incomes and the variability of bonus earnings.
To further support cash flow management, the loan was structured over a 30-year term, ensuring lower minimum repayments while still allowing the flexibility to pay down the loan faster when financially advantageous.
An additional benefit of the chosen solution was the absence of upfront fees, reducing the immediate financial burden on the clients during the purchase process.
A key strength of Mortar Finance’s approach was proactive lender engagement. Before submitting the application, the broker confirmed the income policy details directly with the shortlisted lenders. This step ensured there would be no surprises during assessment and significantly reduced the risk of delays or declines.
The documentation process was deliberately kept minimal, focusing only on essential supporting information. This not only streamlined the experience for the clients but also enabled a faster turnaround time.
As a result, the application progressed smoothly, with formal approval obtained within just four business days of submission. Notably, the approval came through with no lender conditions, reflecting the accuracy and completeness of the initial submission.
The clients successfully secured their new home in Redcliffe with a loan structure that aligned perfectly with their current needs and future goals. Key benefits included:
This case highlights Mortar Finance’s ability to navigate complex lending scenarios and deliver tailored solutions that go beyond standard offerings. By understanding lender policies in depth and proactively managing the application process, Mortar Finance ensured a smooth and efficient outcome for the clients.
For borrowers with non-standard income structures or changing life circumstances, such as maternity leave or variable earnings, expert guidance can make a significant difference. In this case, it enabled a growing family to move forward with confidence, securing their ideal home while maintaining financial flexibility for the future.
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This was our first time buying a commercial property and the knowledge, professionalism and service we received was nothing short of amazing. We will be using the team again for any of our future needs and would recommend him to anyone in need of assistance.
5 stars doesn't explain the awesome experience of having your finance organized while you continue to manage business operations. No bank bully, only a smooth transition with no wasted time. Strongly recommend this professional service.
You know when you have a question but think it's silly or worse stupid, so you don't worry about asking it? Well, that'll never happen with these guys. They welcomed all our questions and made sure we understood it even if it meant by going through it again and again. Very patient, lovely, flexible and most importantly they know what they're doing. Made our loan application such a breeze. I can't thank these guys enough. From the first call to the settlement date, they were always in our corner trying to get the best deal for us. 100% use them again and would recommend them without any hesitation.
Nick assisted us in purchasing a new company vehicle during EOFY. This was an urgent transaction and I'm not sure we would have been successful without Nick's help and expertise. He did all the background work, talked us through any paperwork we had to complete, and made the whole process seamless. We will definitely be using Nick and the Mortar Finance team for future finance needs.
I’ve been fortunate enough to have dealt with Mortar Finance for over 3 years and they’ve been SO helpful. I purchased my first home back in 2020 by myself and since then, I’ve received ongoing support from the team. The team are not only knowledgeable but incredibly supportive and have open lines of communication throughout the whole journey. It can be a very daunting process but I would happily recommend them to anyone I know.
Highly recommended – Zac and the team at Mortar Finance made it seamless and smooth from start to finish. I have a complicated structure being self employed – Mortar were able to break down our structure and present it in a certain way to the bank in order for our loan needs to be met.
What an amazing and supportive business from the beginning. I could not fault the service, communication and adaptability. I would use again and recommend with confidence. My son recommended them to me, my daughter than used them and then me. No once off. Consistently do a great job.