Case Study: Supporting a Separation Purchase with a Tailored Lending Solution in Bundaberg, Queensland
At Mortar Finance, every client scenario is unique, and some of the most meaningful outcomes come from helping individuals rebuild during significant life transitions. This case highlights how Mortar Finance successfully brokered a home loan for a client in Bundaberg who was navigating a separation and looking to secure her own owner-occupied property.
The client approached Mortar Finance during a challenging period, as she was in the process of finalising a separation. With a strong desire to establish stability and independence, her primary goal was to purchase a new home where she could move forward confidently.
She required funding of $442,000 to secure an owner-occupied property. While she had previously owned property, which made her ineligible for the First Home Buyer Scheme (FHBS), she had taken proactive steps to prepare financially. This included building savings and receiving a financial settlement from the separation, which positioned her well for a loan, provided the right structure and lender could be identified.
However, like many clients in similar situations, she was mindful of her ongoing financial commitments and wanted to ensure her repayments remained manageable. Her preference was for a loan structure that offered flexibility, allowing her to maintain lower monthly repayments while still having the ability to pay down the loan faster when possible.
There were several key challenges to address:
Mortar Finance worked closely with the client to understand her financial position, goals, and preferences. Leveraging strong relationships with a wide panel of lenders, the team identified a lending solution that addressed all key requirements.
The loan was placed with a lender offering a no LMI option, even with a 10% deposit. This was a significant advantage, as it allowed the client to preserve more of her capital while avoiding the additional cost typically associated with higher loan-to-value ratios.
The facility was structured over a 30-year term to ensure lower monthly repayments, aligning with the client’s desire for financial breathing room during a transitional period. Importantly, the loan was set up with a variable interest rate, providing the flexibility to make extra repayments and pay down the loan faster without penalties.
This structure gave the client the best of both worlds: immediate affordability and long-term financial control.
Understanding the sensitivity and urgency of the client’s situation, Mortar Finance prioritised a streamlined and supportive approval process.
The team collaborated closely with the client at every stage, ensuring all documentation was prepared accurately and efficiently. Clear communication and proactive guidance helped minimise stress and avoid delays.
Once submitted, the application was handled with exceptional efficiency. The lender responded quickly, with the deal turned around within 12 hours and received unconditional approval shortly thereafter. This rapid outcome provided the client with certainty and peace of mind, allowing her to proceed confidently with her property purchase.
The successful outcome enabled the client to secure her own home in Bundaberg, marking an important milestone in her post-separation journey. By avoiding LMI and structuring the loan appropriately, she was able to enter homeownership with a strong financial foundation.
The flexible loan structure ensures she can comfortably manage her repayments while retaining the option to accelerate her loan reduction as her circumstances evolve.
Beyond the financial outcome, the case demonstrates the value of personalised lending support during life transitions. Mortar Finance not only delivered a tailored financial solution but also provided reassurance and clarity during what could otherwise have been a stressful process.
This case study highlights Mortar Finance’s ability to navigate complex personal and financial scenarios with precision and care. By understanding the client’s unique circumstances and leveraging strategic lender relationships, Mortar Finance delivered a solution that balanced affordability, flexibility, and long-term benefit.
For individuals experiencing major life changes such as separation, having the right financial partner can make all the difference. In this instance, Mortar Finance helped turn a challenging situation into a positive new beginning, demonstrating the power of tailored advice and efficient execution in achieving meaningful outcomes.
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This was our first time buying a commercial property and the knowledge, professionalism and service we received was nothing short of amazing. We will be using the team again for any of our future needs and would recommend him to anyone in need of assistance.
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You know when you have a question but think it's silly or worse stupid, so you don't worry about asking it? Well, that'll never happen with these guys. They welcomed all our questions and made sure we understood it even if it meant by going through it again and again. Very patient, lovely, flexible and most importantly they know what they're doing. Made our loan application such a breeze. I can't thank these guys enough. From the first call to the settlement date, they were always in our corner trying to get the best deal for us. 100% use them again and would recommend them without any hesitation.
Nick assisted us in purchasing a new company vehicle during EOFY. This was an urgent transaction and I'm not sure we would have been successful without Nick's help and expertise. He did all the background work, talked us through any paperwork we had to complete, and made the whole process seamless. We will definitely be using Nick and the Mortar Finance team for future finance needs.
I’ve been fortunate enough to have dealt with Mortar Finance for over 3 years and they’ve been SO helpful. I purchased my first home back in 2020 by myself and since then, I’ve received ongoing support from the team. The team are not only knowledgeable but incredibly supportive and have open lines of communication throughout the whole journey. It can be a very daunting process but I would happily recommend them to anyone I know.
Highly recommended – Zac and the team at Mortar Finance made it seamless and smooth from start to finish. I have a complicated structure being self employed – Mortar were able to break down our structure and present it in a certain way to the bank in order for our loan needs to be met.
What an amazing and supportive business from the beginning. I could not fault the service, communication and adaptability. I would use again and recommend with confidence. My son recommended them to me, my daughter than used them and then me. No once off. Consistently do a great job.