Case Study: Mortar Finance Secures Startup Funding for a Canine Hydrotherapy Clinic in Gympie, Queensland
Starting a new business can be challenging, particularly when specialised equipment is essential for day-to-day operations. While many entrepreneurs have the passion, qualifications and business strategy to succeed, securing finance without an established trading history often proves to be one of the biggest obstacles.
Mortar Finance recently helped a startup business owner in the animal health industry in Gympie, Queensland, overcome these challenges by structuring an innovative funding solution that enabled the purchase of a professional-grade canine hydrotherapy treadmill. Rather than focusing solely on conventional lending criteria, Mortar Finance developed a strategy that highlighted the applicant’s broader financial strengths and long-term business potential.
The result was not only successful funding approval but also the establishment of a valuable long-term banking relationship that positioned the business for future growth.
The client planned to establish a specialised canine hydrotherapy clinic operating independently within an established local veterinary practice. This business model offered an excellent opportunity to provide rehabilitation, conditioning and recovery services for dogs recovering from surgery, injury or age-related mobility conditions.
Operating from an existing veterinary clinic provided immediate access to an established referral network while significantly reducing the overheads normally associated with opening a standalone healthcare facility.
A professional canine hydrotherapy treadmill was central to the business model. Without this specialised equipment, the clinic simply could not commence trading.
Recognising the importance of securing the correct finance structure from the outset, the client was referred to Mortar Finance by their trusted accountant.

Although the business opportunity was well researched and commercially viable, the application presented several challenges under traditional lending policies.
These included:
Most traditional equipment finance lenders rely heavily on automated credit matrices that place significant weight on business trading history and standard asset classifications.
Because this application involved a startup purchasing a niche medical rehabilitation asset, it fell well outside many conventional lending guidelines.
Many lenders would have declined the application before considering the client’s overall financial position.
Rather than viewing the application through the narrow lens of equipment finance, Mortar Finance undertook a comprehensive assessment of the applicant’s financial profile.
Early discussions with both the client and their accountant identified numerous strengths that substantially reduced the lender’s overall risk.
These included:
Instead of pursuing traditional equipment finance secured against the treadmill, Mortar Finance designed a different lending strategy.
The solution involved applying for an unsecured business term loan to fund the equipment purchase while simultaneously establishing a full transactional banking relationship with a mainstream lender.
This repositioned the application away from the limitations of specialist equipment finance and towards the applicant’s overall financial strength.
One of the major advantages Mortar Finance brought to the transaction was its strong relationships with experienced business bankers within mainstream financial institutions.
Rather than allowing the application to be assessed solely by automated credit scoring models, Mortar Finance presented the complete story behind the business opportunity.
The lender could clearly see:
By presenting these strengths clearly, Mortar Finance helped the lender view the application from a commercial perspective rather than simply focusing on standard policy exceptions.
The funding solution achieved considerably more than simply financing the equipment purchase.
It established the business with a flexible banking platform designed to support future expansion.
The client benefited from:
By avoiding conventional equipment finance structures, the client retained greater operational flexibility while building a valuable long-term relationship with their bank.
Although startup businesses naturally involve additional risk, Mortar Finance demonstrated how those risks could be appropriately mitigated.
From the lender’s perspective, confidence was supported by several important factors:
This combination of financial strength and commercial planning significantly reduced the overall lending risk.
This successful funding outcome highlights the difference between simply arranging finance and delivering a strategic commercial lending solution.
Rather than accepting that the application sat outside traditional equipment finance policy due to its startup status, lack of trading history and specialised asset, Mortar Finance took the time to understand the client’s complete financial position, business model and long-term objectives.
By recognising strengths that conventional lending scorecards often overlook and leveraging established relationships with mainstream bankers, Mortar Finance successfully repositioned the application into a funding structure that satisfied both the client’s needs and the lender’s risk appetite.
The result was far more than loan approval. The client commenced trading with competitive funding, an ongoing banking relationship, greater financial flexibility and a platform for future business growth.
This case demonstrates the commercial judgement, lender advocacy and strategic funding expertise that Mortar Finance delivers—creating lending solutions that extend well beyond the scope of traditional transactional equipment finance.
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Nick assisted us in purchasing a new company vehicle during EOFY. This was an urgent transaction and I'm not sure we would have been successful without Nick's help and expertise. He did all the background work, talked us through any paperwork we had to complete, and made the whole process seamless. We will definitely be using Nick and the Mortar Finance team for future finance needs.
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Highly recommended – Zac and the team at Mortar Finance made it seamless and smooth from start to finish. I have a complicated structure being self employed – Mortar were able to break down our structure and present it in a certain way to the bank in order for our loan needs to be met.
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